INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I get in touch with Customize Bucket?

You can contact us by filling out the contact form on our “Contact Us” page, by emailing us at sales@customizebucket.com, or by calling us at +97 470 913168.

What information should I include in my message?<br />

To help us address your request more efficiently, please include your name, email address, and a detailed description of your inquiry.

How soon can I expect a response from Customize Bucket?

We typically respond to inquiries within 24-48 hours. If you haven’t received a response within that time frame, please check your spam folder or feel free to reach out to us again.

Is it possible to track my order on the website?<br />

Yes, you can track your order by logging into your account and viewing your order history. If you have any issues with your order, please don’t hesitate to contact us.

How do I make changes to my order?<br />

If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but we can’t guarantee that changes can be made once the order has been processed.

What is your return policy?

Our return policy can be found on our “Return Policy” page. If you have any questions about returns, please contact us for more information.

How do I request a warranty claim?<br />

To request a warranty claim, please contact us with your order number and a description of the issue. We will review your request and provide instructions on how to proceed.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Phone: +97 470 913168
Email: sales@customizebucket.com

Address: New Al-Rayyan, Al-Shafi Street, Doha, Qatar